About Our Destination

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Currency

The local currency is the Mexican Peso but U.S. dollars are accepted and can be exchanged at the resort, if needed.

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Languages

Spanish and English.

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Being Gay in Mexico

Mexico’s Supreme Court legalized same-sex marriage across the country in June 2015.

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Climate

In July, Ixtapa has highs of 89 degrees and lows of 76 degrees.

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Before Your Trip

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What's included?

• Accommodations for 8 days/7 nights at the all-inclusive oceanfront Club Med Ixtapa, Mexico resort

• Meals in three all-inclusive restaurants featuring cuisines from around the world

• Beverages in three all-inclusive bars featuring cocktails, beer, wine and soft drinks (premium champagnes, liquors and imported beers are an extra charge)

• Room accommodations featuring radio alarm clock, mini-refrigerators, bottled water (replenished daily), televisions, coffee makers, hairdryer, iron/ironing board, secure safe and other standard comforts and amenities

• Round-trip airport transfers from the Zihuatanejo (ZIH) airport

• Olivia & R Family’s signature programming and entertainment

• Olivia & R Family TEAM assistance throughout

PLUS

• Incredible kids & teens program for children ages 4–17 from 9 am-5:30 pm and 7-9 pm daily

• Enjoy access to a wide menu of exciting land and water sports including fitness classes, circus school, flying trapeze, tennis, water aerobics, archery, sailing, basketball, kayaking, ping pong, volleyball and water polo

• Be adventurous with an optional excursion such as sailing, snorkeling, sunset cruises, city tours, horseback riding, swimming with dolphins, deep sea fishing and more (extra charge)

• Pamper yourself at the spa (extra charge)

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What’s not included?

• Airfare to and from Zihuatanejo (ZIH) airport, travel insurance, tips to local guides, optional excursions, resort services such as boutique purchases, spa services, internet, telephone, imported beer and certain premium alcohol/spirits, medical attention, laundry services and other incidentals

• Baby and Petite Club Med services & babysitting services have a fee. More information will be available as we get closer to the program.

 

Travel documentation and identification

You will need a passport that is valid for six months past the date of the trip. If you are not a U.S. citizen, please check with both your country’s consulate and the Mexican consulate to make sure that you do not need an entry visa or other additional documentation.

 

Vaccinations

Please check with your local Public Health Department or personal physician regarding immunization requirements for Mexico. You may also check the Centers for Disease Control and Prevention’s website at: www.cdc.gov. Just click on “Traveler’s Health” followed by “Vaccinations.”

 

Cancellation Policy

Unexpected events can cause you to cancel your vacation. Because we are committed to this charter, we must strictly adhere to our cancellation policy as outlined in our Olivia Terms & Conditions.

 

Click Here to See Cancellation Penalties

 

Travel Insurance

Olivia recommends that you purchase a travel protection plan to protect yourself and your trip investment from the unexpected. Now more than ever it’s extremely important to think about the unexpected. It is important to purchase the travel protection within 15 days of your initial invoice date in order to receive the most coverage. Consider travel protection for Trip Cancellation/Trip Interruption, Emergency Medical and Emergency Evacuation, Trip Delay, Baggage Delay, and more. Click here for a few reasons why it is a great idea to consider travel insurance.

For a travel insurance quote, more information or to purchase a protection plan, please call Olivia at 800-631-6277 and select option 1 for a travel consultant. Please refer to the Description of Coverage for a summary of the terms, conditions, exclusions and limitations of the applicable Protection Plan.

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Joining the Olivia.com and Facebook trip groups

If you'd like to chat with people who are going on the trip, sign up for the official Olivia trip group, Olivia's Official Trip Group on our Connect page. You can also join Olivia’s LGBT Family & Friends Ixtapa Mexico Resort Group on Facebook.

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Travel and arrival

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Air Travel

Where to fly into/out of

You will need to fly into and out of Zihautanejo International Airport (ZIH).

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Check-in

Arrive any time on July 8, 2017 and depart any time on July 15, 2017. Official check-in time is 3 pm. If you arrive early, you can store your luggage and enjoy the resort until your room is available.

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Airfare discounts

Please visit our airfare discount page for the most up-to-date information.

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Luggage allowances

While there is no luggage limit at the resort, airlines often restrict (or charge) for excess baggage. Because each airline is different, and the regulations change over time, please check with your airline for baggage allowances.

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Transfers and Meeting up with Olivia & R Family

Transfers from the airport to the resort are included on the first day of the trip (July 8, 2017). We will request your flight information approximately 90 days in advance of the trip to ensure you receive your transfer. Alternatively, you can visit your Olivia/R Family Travel Profile and enter you flight information at any time. The airport is approximately 30–45 minutes from the resort.

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During your trip

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Dining & drinks

Enjoy all-inclusive meals–breakfast, lunch, dinner–in three restaurants, and all-inclusive alcohol and soft drinks.*

*Additional charge for premium liquors and imported beers.

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El Encanto
This air-conditioned restaurant, with 5 intimate rooms and an additional large oceanview terrace, offers every day cuisine from around the world from sushi to fresh fish or a Mexican specialty.

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Miramar
All-day dining is provided at this oceanfront, open-air venue. Enjoy a late breakfast, a light grill menu for lunch and an Argentinean steakhouse restaurant for dinner.

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Luna Azul
A beautifully decorated open-air restaurant, Luna Azul serves contemporary fusion cuisine underneath the trees and the stars (reservations required).

 

Electricity

The rooms have 110-volt electricity, which is the same as the U.S.

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Excursions

Excursions may include: golf, sunset cruises, swimming with dolphins, deep sea fishing, sailing and snorkeling. Excursions are an additional charge and can be booked at the resort.

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Gratuities

Gratuities are included in the cost of the trip.

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Internet

Internet access is available in every room. There is a fee for internet access, except in Oceanview Suites with Balcony (S & S+), where it is complimentary.

 

Laundry and dry cleaning

Laundry is available for a fee.

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Medical services

There is an infirmary at the resort. Standard fees are charged for medical services.

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Phone

Each room has a phone. There is an additional fee to use this phone. Phone rates will be available at the resort.

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Smoking policy

Guest rooms and public indoor spaces are non-smoking areas. Guests may smoke on their balconies. Smoking areas will be designated.

 

First time traveling with Olivia or R Family?

We attract some of the nicest guests! We will help introduce you at our welcome parties and other events so you’ll fit right in right away.

 

Solo & Single travelers

Traveling solo or single? You will never be alone! Be sure to attend the Solos Welcome. We will organize a special solos dining area for all meals. If you want to dine with others, join us at our solos table!

 

Spa services

Indulge and relax at the resort’s spa. Traditional massages and spa packages are available for a fee.

 

Special needs

If you have special medical or dietary needs, please advise us at the time of booking.

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After Your Trip

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Check out time

Check out is 11 am on July 15, 2017.

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Transfers to the airport

Roundtrip airport transfers are included on arrival and departure day. Departure information will be available at the resort.

 

Didn’t find what you are looking for? Email us at info@rfamilyvacations.com or call us at 800-631-6277 (inside the U.S. & Canada) or 415-962-5700 (Outside the U.S. & Canada) and select option 2.