Guests born in Cuba who emigrated before January 1, 1971 and reside in a country outside of Cuba are required to carry either (i) a valid Cuban passport or (ii) a valid passport from your country of citizenship along with an HE-11 visa obtained from the Cuban embassy or consulate in your country of residency (except in those cases where such country has entered into a visa exemption agreement with Cuba) for entry to and departure from Cuba. The estimated processing time for an HE-11 visa is up to 60 days.
Guests born in Cuba who emigrated after January 1, 1971 and reside in a country outside of Cuba are required to carry a valid Cuban passport for entry to and departure from Cuba. These guests do not need a Cuban visa. The estimated processing time for a Cuban passport is up to 6 months.
Guests born in Cuba who require a visa or passport should contact the Cuban embassy or consulate in their country of residency. Those residing in the United States may contact the Cuban Embassy in Washington, DC:
Embassy of the Republic of Cuba 2630 16th Street NW Washington, DC 20009 Website: http:// http://www.cubadiplomatica.cu/sicw/EN/ConsularServices.aspx Email: firstname.lastname@example.org Phone: (202) 797-8518 extension 600
In addition, there are several companies that offer visa/passport processing services to guests to assist in obtaining a visa and/or a Cuban passport, including:
On Cuba Travel (oncubatravel.com). Air Line Brokers (305-642-5002 // https://www.airlinebrokers.net/ ). The website of the US Embassy in Cuba http://havana.usembassy.gov/service.html states that U.S. citizens who are Cuban-born will be treated in Cuba solely as Cuban citizens and the Cuban government may require these individuals to enter and depart Cuba using a Cuban passport. Using a Cuban passport for this purpose does not jeopardize one's U.S. citizenship; however, such persons must use their U.S. passports to enter and depart the United States. Citizens of countries other than the United States should check with their embassies in Cuba for regulations pertaining to their citizenship and use of passports.